FAQs

General

How can I turn off notifications on my Android Device?

To turn off notifications:
Go into the ‘Settings’ menu on your device
Tap on ‘Applications’
Tap on ‘Manager’ and find Quizefy in the list
Uncheck ’Show Notifications’
All notifications from Quizefy will be turned off

Single Player Mode

What is Single Player Mode?

Single player mode allows you to play the topic of your choice at your own pace.   You have 10 seconds to select the correct answer from the time answer choices appear. You do not earn more points for how quickly you answerThrough out the game you will be randomly faced with ‘Brain Buster’ questions.  When you receive a ‘Brain Buster’, you may choose to answer a question from 3 randomly selected topics.  If you do not like the topics presented to you, you may use your gems to shuffle to a new topicYou start each game off with 3 free lives; which means you can answer questions incorrectly without ending your game. You lose a life each time you answer a question incorrectly.  When you correctly answer a Brain Buster question, you will get a new life. The maximum number of lives you can carry at any time is 3.  Once you are out of lives your game ends, unless you choose to use your gems or watch an ad to pay for another life. Each game restarts with 3 lives; you cannot carry them over Your progress in single player mode is based on the number of correct answers you give.  You earn 1 point for each correct answer. Try to beat your highest scoreSingle player mode is available for offline play, meaning you can play without an Internet connection.  For information about offline play tap here

How does Brain Buster work in Single Player mode?

Single Player Mode

Throughout the game you will have to randomly answer ‘Brain Busters’ to continueWhen the ‘Brain Buster’ screen appears, you are presented with 3 random topics.  Select one topic to be asked a question from that category or use your gems/watch an ad to shuffle for new topics Once a topic is selected, you will be presented with a corresponding question.  Answer the question correctly and you will receive a free life (max of 3 lives at a time). Answer incorrectly and you lose a life

How do hints work?

Many Quizefy questions are difficult so we allow you to use hints to help you find the right answersSome questions have hints written out, while, for others, tapping the hint button grays out 2 of the incorrect answer choicesYou must use your gems to buy hints.  The first hint in each game costs2 gems, the second 4 gems, the third 6 gems, the fourth 8 gems, and the fifth or more cost 10 gems eachYou can obtain a hint by tapping the Quizefy icon at the bottom of your screen

What is offline play?

Offline play allows you to play Quizefy anywhere.  In offline mode you can play in a subway, in the air while in airplane mode … anywhere, even with your data turned off.  Offline play is only available for single player games. You can use your gems to play offline, but you can’t purchase new ones when offline.  Offline play is available FREE for 1 month after registering.  After your 1-month free trial has expired, offline play can be purchased in the QuizMart

How do I switch between online and offline play?

The toggle to switch between online and offline play can be found in the ‘Settings’ menu.  If you have not paid for offline play, or your offline play has expired, when you try to turn it on you will automatically be taken to QuizMart to purchase offline play

1v1 Mode

What is 1v1 Play?

1 V 1 Mode

1v1 mode allows you to play Quizefy live against another opponent. Other games allow you to play against another opponent, but you are really playing against their history. Our 1v1 play is truly liveYou can challenge or be challenged by someone else online, including your contacts, or you can ask Quizefy to find you a random opponent To find a friend use the search bar, you will need to know their username and they need to be online for you to find them You earn 10 points for each correct answer, and bonus points based on how quickly you answer each questionEach 1v1 game consists of 10questions.  The first 9 questions are from the topic you/your opponent chose. The last one is a Brain BusterThe person with the most points at the end of the game is declared the winner In the event of a tie, no winner is declared.

How does the Brain Buster work in 1v1 mode?

The 10th and last question of each 1v1 game is a Brain Buster questionThe opponent who has the least amount of points after 9 questions gets to select the final topic from 3randomly presented topics; however, gems can be used to shuffle topics and obtain 3 different choices. Ten seconds are given to select the Brain Buster topic. If time runs out, Quizefy randomly selects a topic.  The final question for both players is presented from the selected topic.In the event that the score is tied after 9 questions, a topic is randomly selected

How do hints work?

Many Quizefy questions are difficult so we allow you to use hints to help you find the right answersSome questions have hints written out, while, for others, tapping the hint button grays out 2 of the incorrect answer choicesYou must use your gems to buy hints.  The first hint in each game costs2 gems, the second 4 gems, the third 6 gems, the fourth 8 gems, and the fifth or more cost 10 gems eachYou can obtain a hint by tapping the Quizefy icon at the bottom of your screen

How do I find the topic I want to play?

Quizefy has a gazillion topics and more are constantly being added every dayTo find a topic to play you can either scroll through topics by selecting the ‘Topics’ button on the footer bar or you can use the search bar on the home screenFrom the ‘Home Screen’ you can look for a specific topic by name, or you can look at a larger category.  For example, if you were to search on‘Music’, you will get anything in the music category, subcategory or in the topic nameIn the topics menu you can search through categories and subcategories to find a topic you want to playIf you like a topic, you can add it to your home screen by clicking on the topic and tapping on ‘+Favorite’

What can I find in Quiz Mart?

This is where you can purchase gems, or a premium versionGems and Ad Free are one-time purchasesOffline play is a subscription purchase

What is the newsfeed? COMING SOON

The newsfeed is a place to share images, thoughts, scores, etc. with your fellow Quizefy usersAdd your own content or like, share, and comment on other users’ contributionsContent must follow community guidelines

What is this Brain?

Clicking on this brain in the footer bar will return you to the home screen

What is the Topics home screen?

This is where you find all Quizefy topicsUse the search tool to narrow down your choices

What is the Share button?

Bottom Buttons

Profile Options

Category Options

What is the search function for?

Use search to find a topic of interest.  Use a specific topic name or a broader category like music, to see all our music choices

What can I do in Chat?

Chat with other Quizefy users that are currently online
Block other users

Home Country Flag

This is the flag for the country each user is playing from  

Why are topics lists under favorites?

When you first registered you selected at least 3 topics of interest, these are the first to fill your favorites.  You may add or remove topics at any time from the topic home screen

What can I find in the Settings menu?

-       Edit your profile
-       Block users
-       Contact Us
-       About Us
-       Log ut

How can I change my profile picture?

To change your profile picture:

Tap on the ‘Settings’ icon on the top left-hand corner of your screen
Tap on ‘Edit Profile’
Either tap ‘Take a Picture’ to open your phone’s camera or ‘Pick from Gallery’ to select an image from your device
Once you have taken a picture or selected an image, you will see it on the preview screen
If you are satisfied with your new choice, tap on the ‘Save’ button on the top right

How can I change my profile name?

To change your profile name:

Tap on the ‘Settings’ icon on the top
left-hand corner of your screen
Tap on ‘Edit Profile’
Click on the ‘Display Name ’area and change your name
Once you are satisfied with your new profile name, tap the ‘Save’ button on the top right

How do I block a user?

To block a user tap on the‘Chat’ icon on the top right corner of the home screen
Search for the ‘Username’ and tap on it
Tap ‘Block’ on the top righthand of the screen
The user is now blocked from contacting you through the Quizefy platform
To unblock, simply follow the same instructions as above; the top right-hand corner will read ‘Unblock’
Tap‘Unblock’ and the user will be unblocked

How do report an issue?

If you have any feedback to provide the Quizefy team, please click the link below or email us at support@quizefy.com If your issue is with another user, in addition to sending us an email to report the problem, you can also block the user

Let's Talk

What is the Share button?

Bottom Buttons

Profile Options

Category Options

What is the search function for?

Use search to find a topic of interest.  Use a specific topic name or a broader category like music, to see all our music choices

What can I do in Chat?

Chat with other Quizefy users that are currently online
Block other users

Home Country Flag

This is the flag for the country each user is playing from  

Why are topics lists under favorites?

When you first registered you selected at least 3 topics of interest, these are the first to fill your favorites.  You may add or remove topics at any time from the topic home screen

What can I find in the Settings menu?

-       Edit your profile
-       Block users
-       Contact Us
-       About Us
-       Log ut

How can I change my profile picture?

To change your profile picture:

Tap on the ‘Settings’ icon on the top left-hand corner of your screen
Tap on ‘Edit Profile’
Either tap ‘Take a Picture’ to open your phone’s camera or ‘Pick from Gallery’ to select an image from your device
Once you have taken a picture or selected an image, you will see it on the preview screen
If you are satisfied with your new choice, tap on the ‘Save’ button on the top right

How can I change my profile name?

To change your profile name:

Tap on the ‘Settings’ icon on the top
left-hand corner of your screen
Tap on ‘Edit Profile’
Click on the ‘Display Name ’area and change your name
Once you are satisfied with your new profile name, tap the ‘Save’ button on the top right

How do I block a user?

To block a user tap on the‘Chat’ icon on the top right corner of the home screen
Search for the ‘Username’ and tap on it
Tap ‘Block’ on the top righthand of the screen
The user is now blocked from contacting you through the Quizefy platform
To unblock, simply follow the same instructions as above; the top right-hand corner will read ‘Unblock’
Tap‘Unblock’ and the user will be unblocked

How do report an issue?

If you have any feedback to provide the Quizefy team, please click the link below or email us at support@quizefy.com If your issue is with another user, in addition to sending us an email to report the problem, you can also block the user

Let's Talk

What can I buy in the QuizMart?

Offline:

Offline play allows you to play a Single Player game anywhere, even if you are offline, in a subway, in an airplane, or traveling without data

Ad Free:

If you don’t want to see ads, you can purchase an ad free version of Quizefy.  You can still choose to watch an ad to obtain a free life, shuffle topics, and add gems to your inventory, etc.

Gems:

You can purchase gems which are needed for shuffling Brain Buster topics, continuing a game, to obtain hints or by graying out 2 of the incorrect answer choices

What are gems?

Gems are the currency used by Quizefy. When you first start playing Quizefy, you are given 250 gems; once you run out of gems, you can purchase more gems through QuizMart

Gems can be used for the following:
a.    To shuffle Brain Buster topics
b.    To obtain an extra life
(continue game)
c.     To obtain hints or reduce answers to 2 choices instead of 4 (50/50)

Keep an eye out for Gem sales or for discounts you can earn through game play

What is Head Solution Group’s Refund Policy?

All sales are final, as stated in our Terms of Use.  We do not refund any purchases

All subscriptions are set to auto renew, you can manage subscriptions through your iTunes or Google PlayStore settings

MultipleDevice Usage

Playing Quizefy by using the same account on multiple devices simultaneously (i.e. at the same time) is not allowed.  This is to keep ranking fair for everyone.  Yes, we can tell if the same account is playing on multiple devices at the same time.  Doing so can result in a device being blocked, or an account being suspended or terminated

This does not mean you can’t have your account loaded on more than one device.  You absolutely can, you just can’t be playing Quizefy on them simultaneously (i.e. at the same time)